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Michael
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Recent activity by Michael-
Do I need to confirm the return flight?
If you have booked only one flight, you should confirm the return flight with the respective airline before departure. In the case of package tours, the return flight confirmation will be taken car...
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Which airlines are on the EU's "blacklist"?
The EU has presented a list of airlines that it classifies as unsafe and are banned from all airports in the European Union. You can find detailed information here
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Can a seat be reserved?
Seats can usually be booked up to two working days (48 hours) before departure. There is a charge for processing seat reservations. Reservations for "XL-Seats" (rows at the emergency exits) can als...
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What do I do if my luggage is damaged or lost?
In case of damage or loss of your luggage on your flight, please ask for a certificate (PIR - Property Irregularity Report) at the airline counter immediately. Please note that the filing of your c...
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How does the carriage of special luggage work?
For the transportation of bulky and sports luggage such as bicycles, diving, golf or surfing equipment, please contact your travel agency with confidence. Please note that the transfer of bulky and...
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What is allowed in hand luggage?
The new EU hand baggage regulations apply to all flights departing from airports in the European Union, Egypt, Great Britain, Mauritius, Mombasa, the Seychelles and Switzerland, regardless of their...
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How much baggage is allowed?
Please note that depending on the operating airline, the free baggage allowance may vary. As a rule, 1 piece of luggage per person of maximum 15 or 20kg total weight and one small piece of hand lug...
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Entry requirements / Visa / Passport
Entry requirements / Visa / Passport Make sure you are in possession of a valid passport or ID card. Depending on your destination, either a passport or an identity card may be required. Some count...
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Transfer
If a transfer is included in your booked travel service, you will be met by your tour guide upon arrival at your destination airport, who will arrange for your transfer to the booked hotel. Please ...
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What is Rail & Fly?
The FTI Group offers in cooperation with Deutsche Bahn AG a travel service to/from the airport. When booking a package tour to a long-haul destination as well as destinations in the Orient (U.A.E, ...